FAQs

A letting agent helps you find suitable tenants, navigate legal requirements, manage maintenance, and reduce risk.

We offer fully managed, part-managed, and let-only options—depending on how involved you want to be.

Yes, but you’ll be responsible for everything from legal compliance to emergency repairs. Many landlords prefer the peace of mind that comes with professional management.

We usually use an Assured Shorthold Tenancy (AST), tailored to your property and preferences.

We collect rent from the tenant and transfer it to your account, typically within a few working days—less any agreed fees or maintenance costs.

We’ll contact the tenant immediately, chase arrears, and advise on next steps. Our managed service includes rent monitoring and support throughout.

We collect and register the tenant’s deposit in a government-approved scheme and handle its return at the end of the tenancy.

We’ll continue to market it actively and can carry out regular checks if it’s vacant between tenancies.

Typical outgoings include maintenance, safety checks, insurance, and letting agent fees. We’ll give you a clear breakdown up front.

Yes. Most lenders require written consent before you let out your property.

Yes. You’ll need specialist landlord insurance, and should notify your current insurer before letting.

You may need permission from the freeholder and must check the lease terms for any letting restrictions.

Unless agreed otherwise, tenants are responsible for general upkeep. You may need to arrange professional maintenance for larger gardens.

No. Both furnished and unfurnished lets are common—we’ll advise based on your property and target market.

You must comply with current regulations for gas, electrical safety, smoke and CO alarms, and energy performance (EPC). We’ll guide you through everything.